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অটো ডেলিভারি: ভ্যালিড TrxID পেলেই সাথে সাথে পাঠানো হয়।

ম্যানুয়াল ডেলিভারি: ~৩০ মিনিটের মধ্যে WhatsApp-এ ডেলিভারি।

We accept bKash, Nagad, and Rocket. After payment, just share your TrxID and we'll process your order.

Within the first 24 hours of purchase, any issue gets a full refund. After 24 hours, you get either a duration adjustment or a pro-rated refund for the remaining unused days.

See the full refund policy for all 12 clauses.

• Clause 1 – Definitions
  • (a) Service: Refers to any digital streaming subscription or access account sold by StreamyBD.
  • (b) Cooldown Window: A 24-hour period after delivery during which StreamyBD may fix or replace any faulty account before refund eligibility applies.
  • (c) Remaining Time: The number of unused subscription days from the time an issue is reported.
• Clause 2 – Change of Mind
  • (a) Change-of-mind or "no longer needed" reasons are not eligible for refund or replacement once delivery is complete.
  • (b) All sales are final unless covered under the service failure clauses below.
• Clause 3 – Content or Language Specific Purchases
  • (a) If you are purchasing for a specific season, show, or language, you must confirm availability before purchase.
  • (b) After delivery, requests to change profile, plan, language, or region are not accepted.
• Clause 4 – Account Access Issues (Within 24 Hours)
  • (a) If an account cannot be used (e.g., login blocked, credentials invalid, playback errors), StreamyBD will fix or replace it within 24 hours of your report.
  • (b) If the issue cannot be resolved within 24 hours, a 100% refund is issued.
  • (c) If you request a refund during the 24-hour cooldown (before the fix attempt is completed), you will receive a 50% refund of the remaining time value.
  • (d) Example: If 7 days remain in your plan, you receive 50% of those 7 days' value.
• Clause 5 – Duration Adjustment
  • (a) If the delivered account lasts 28–29 days instead of 30, StreamyBD will credit or discount for the missing day(s).
• Clause 6 – Customer Responsibility
  • (a) Customers must report issues promptly with order ID, payment proof, and relevant screenshots.
  • (b) Customers must cooperate with troubleshooting (password reset, VPN off, cache clear, or device switch) to help complete the fix within the 24-hour window.
• Clause 7 – Non-Refundable Cases
  • (a) Change-of-mind, mistaken purchase, or lower-price found elsewhere.
  • (b) Account misuse, such as sharing credentials publicly, changing password/email, or logging in from excessive devices/locations.
  • (c) Region-locked or unavailable titles when prior confirmation was not sought.
  • (d) Problems caused by the user's internet, device, or VPN configuration.
  • (e) Streaming platform outages or maintenance outside StreamyBD's control.
• Clause 8 – Partial Credits and Adjustments
  • (a) For verified disruptions caused by StreamyBD beyond the 24-hour window, pro-rated credits or extra service days may be issued instead of cash refunds.
• Clause 9 – Refund Procedure
  • (a) Submit refund requests via the official StreamyBD page or chat within the valid time frame.
  • (b) Provide all necessary information: order ID, transaction proof, and issue description.
  • (c) Eligible refunds will be processed to the original payment method. Processing time may vary by payment provider.
• Clause 10 – Valid and Invalid Reasons (Examples)
  • (a) Valid: Login blocked at delivery, credentials invalid, or account revoked with no replacement within 24 hours.
  • (b) Invalid: Watched early, didn't like the catalog, wanted a different language later, or received a shared account elsewhere.
• Clause 11 – Anti-Abuse & Fair Use
  • (a) Repeated misuse, refund abuse, or chargeback attempts may result in service termination and denial of future refunds.
• Clause 12 – Policy Updates
  • (a) StreamyBD reserves the right to update or amend this policy at any time to reflect changes in business practices or platform requirements.
  • (b) The latest version published on the official StreamyBD website or page shall supersede all previous versions.

Each plan clearly labels Personal, Shared, or Profile — please read the details before ordering. If you need a specific season, show, or language, confirm availability before purchase.

Yes — we provide both Bengali and English support via WhatsApp, Telegram, and Email. বাংলায় দেখুন →

TrxID is the Transaction ID — a unique code received via SMS after paying with bKash, Nagad, or Rocket. We use this TrxID to verify your payment.

Message us on WhatsApp 2 days before your subscription expires, or use the passcode from your delivery page on the renew page to renew your plan.